FAQs

Frequently Asked Questions... 

Who is Windsor?

Windsor is a fee-only, independent registered investment advisory firm. We specialize in equity, fixed-income and balanced portfolio management. We manage portfolios for retirement plans, foundations, and high net-worth individuals. We have offices in Phoenix, Oshkosh, Denver and Burbank serving clients in 10 states. Windsor is dedicated to personal attention and goal-oriented investment management.

What is your fee for portfolio management?

Our average fee for portfolio management is below the industry average. The average mutual fund charges 1.4 percent (not including trading costs, research fees and sales loads). We believe we offer a highly value-oriented service in return for a fair management fee. Also, unlike mutual fund fees, loads and commissions, a management fee is tax deductible for most clients.

What level of service and attention should I expect with Windsor?

Each client has a dedicated portfolio manager. Each portfolio manager is limited to the number of relationships they service.  The average broker generally serves hundreds of clients. We feel our clients deserve to be one of the few instead of one of the crowd. Having their own portfolio manager that understands their goals, objectives, risk tolerances, as well as being available for them at anytime provides our clients with a very high comfort level.

How much communication do I have with my portfolio manager?

Communication is usually the number one reason people become dissatisfied with their advisor. Because of our low manager to client ratio, we are able to visit with, talk to and email our clients as often as our clients would like. At Windsor, we are dedicated to developing an effective partnership with every client.

Does Windsor provide account statements?

Besides receiving your monthly statements from the custodian of your assets, we provide our clients online access to their accounts through our website. Our own proprietary statements are updated every day and provide our clients a portfolio breakdown as to sectors, percent invested, a combined view of all their accounts, as well as all year-to-date transactions.

What are the benefits of being a Windsor client?

  • Clients have their own portfolio manager (low manager to client ratio).
  • Tailored portfolios designed specifically for each client.
  • Visits, phone calls and emails are encouraged, not limited.
  • A fair management fee that includes all financial planning.
  • Pricing power for both equities and fixed-income securities.
  • Proprietary website for client portfolio viewing.
  • Ability to provide alternative investments for accredited clients.

Why should I hire Windsor to manage my investment portfolio?

Many investors have experienced advisors or brokers in the past who put their own needs above the needs of the client. When they are driven by commission sales, quotas on boxed products and the need to add more and more clients, it all contributes to the negative view many investors have of this industry. At Windsor, we are not sales people. Our pay is directly related to the success of your portfolio. We understand that constant communication, dedicated one-on-one service, goal-oriented investing and well-earned trust encapsulates the partnership we have with our clients.

If I decide to hire Windsor, what are the next steps?

Together we will develop an Investment Policy Statement. This is done to make sure we are “on the same page” when it comes to your guidelines and expectations. During this time, the few forms to begin our relationship will be processed.

Darren Whitehurst              Donald Peppler              Jolie Mckinnon              Carolin Haib
Southwest                            Midwest                           Colorado                         Southern California    
602.953.5344                      920.230.8866                 303.475.5325                818.720.4425
888.494.4440                      877.230.8866
 

 

Locations

Southwest Office
3420 East Shea Blvd., Suite 200
Phoenix, Arizona 85028
Phone: 602.953.5344
Fax: 602.357.7457

Colorado Office

4643 Ulster Street, Suite 800
Denver, Colorado 80237
Phone: 303.475.5325

Midwest Office
48 North Oakwood Road, Suite 100
Oshkosh, Wisconsin 54904
Phone: 920.230.8866
Fax: 602.357.7457

Southern California Office
3500 West Olive Avenue, Suite 300
Burbank, California 91505
Phone: 818.720.4425
Fax: 602.357.7457

Contact Us